Elizabeth Richardson Center
  • Home
  • About
    • History
    • Staff
    • Policies & Procedures
    • Emergency Procedures
    • Day Programs Policies
    • Residential Programs Policies
  • Board of Directors
  • Children Services
    • Early Intervention
    • Preschool
    • Locations
  • Adult Services
    • Life Skills >
      • Life Skills Store
    • Sports and Recreation
    • Residential Options
    • Employment Services
  • Waiver
  • Richardson Ind.
  • Contact Us
  • Notice of Non-Discrimination
  • Compliance Helpline
  • Walmart Donation

ERC Staff - We have over 200 employees in Benton, Washington, and Madison Counties.


Executive Director – Barbara Ludwig

Chief Financial Officer - Susanne Jackson

Assistant Executive Director - Zarah Reed

Senior Director of Administration – Natasha Dennis

​Director of Marketing - Stephanie Cooley 


​Facilities Manager - Arnie Key




Residential Services Director - Phil Cappiello

​Director of Adult Services - Karen Cherico


Director of Children's Services Fayetteville- Ferrin Webb

Director of Children's Services Huntsville- Shana Sayle 

Director of Children's Services Siloam Springs-  Rita Shadle 





Staff Training
Below you will find downloads for all materials in regards to the procedures we follow at ERC


Safety Test
File Size: 156 kb
File Type: pdf
Download File

ERC's Employment Handbook
File Size: 592 kb
File Type: pdf
Download File

Safety Training
File Size: 2123 kb
File Type: pdf
Download File


HIPPA Training for Non-Computer Staff
File Size: 1381 kb
File Type: pdf
Download File

HIPPA Security Problems
File Size: 145 kb
File Type: pdf
Download File

HIPPA Security Test
File Size: 52 kb
File Type: pdf
Download File


Drivers Training
File Size: 5740 kb
File Type: pdf
Download File

Transportation Policies Procedures
File Size: 239 kb
File Type: pdf
Download File

Driver Cell Phone User Agreement
File Size: 30 kb
File Type: pdf
Download File

Verification of Transp. Training for Van and Route Drivers
File Size: 576 kb
File Type: pdf
Download File

Drivers Training Test
File Size: 170 kb
File Type: pdf
Download File

Verification of Transportation Training for ERC Staff
File Size: 530 kb
File Type: pdf
Download File


Waiver Annual Verification of Health Conditions and DDS Regulations
File Size: 60 kb
File Type: pdf
Download File



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  • Home
  • About
    • History
    • Staff
    • Policies & Procedures
    • Emergency Procedures
    • Day Programs Policies
    • Residential Programs Policies
  • Board of Directors
  • Children Services
    • Early Intervention
    • Preschool
    • Locations
  • Adult Services
    • Life Skills >
      • Life Skills Store
    • Sports and Recreation
    • Residential Options
    • Employment Services
  • Waiver
  • Richardson Ind.
  • Contact Us
  • Notice of Non-Discrimination
  • Compliance Helpline
  • Walmart Donation